The Focus Group Cape Town, South Africa 18 July 2025 Junior / Mid 0 - 0 Full Time Market Related 2 years - 4 years Skills Microsoft Office Administrative Reception Customer Service Facilities Management Email Minutes of Meetings Planning Meetings Handling Enquiries Industries Property Real Estate Management Job Description

Key Responsibilities Office Support
Maintain a professional and welcoming reception area.
Handle all incoming calls and direct inquiries appropriately.
Greet and assist visitors, tenants, and students.
Prepare and manage boardrooms for meetings.
Assist contractors with building access and maintain a key register.
Provide friendly and efficient service, ensuring queries are resolved or directed.
Support the Property Manager with administrative tasks.
Student Accommodation Administration
Manage facilities services in line with policies and procedures.
Process internal and external communications.
Create work orders for maintenance issues.
Attend and take minutes at Property Management meetings.
Monitor and respond to emails in the admin mailbox.
Ensure availability of relevant forms at reception.
Assist with student-related inquiries or escalate to the appropriate person.
Skills and Competencies Business Skills
Strong communication and interpersonal skills.
Innovative and process oriented.
Team player with dynamic energy.
Excellent time and task management.
Ability to adapt to change and solve daily issues.
Professional interaction with students and stakeholders.
Human Capital Attributes
Honest, reliable, and motivated.
Assertive with effective communication.
Empathetic and sensitive to client needs.
Strong organizational and planning skills.
Demonstrates integrity, passion, and professionalism.
Qualifications and Experience Minimum Requirements
Grade 12 (Matric)
2–4 years’ experience in a receptionist or administrative role.
Proficiency in MS Office and related software.
Preferred
Diploma or Degree in Office Administration.