We are looking for a Product Consultant in Centurion to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

As a Product Consultant, you will be responsible for:

1. Customer Experience Management

• Manage customer vetting and registration

• Manage rental process

• Gather feedback and suggestions from customers to continuously improve the rental service

• Monitoring and managing inventory including the storing, tracking and maintenance of equipment

2. Inventory Management

• Monitoring and managing inventory including the;

• Storing

• Tracking

• Maintaining of equipment

• Charging devices

3. Managing & Ensuring Compliance

• Standards & Discipline Management

• Brand Management & Compliance onsite

• HSSE compliance

• Non-Compliance Escalation

• Reporting and KPI's

• Delivery of Quality Reporting & Insights

• Feedback on what is working and what is not working,

• Red flag escalations of issues encountered on the sites,

• Speedy response to resolve issues that are encountered,

• Provide insights gained from customer interactions

4. Administration

• Capture daily, weekly and monthly reports based on customer interactions and sales

• Identify challenges and corrective actionsCustomer Satisfaction and Service

• Gather feedback from customer complaints, queries and requests and ensure resolution

• Build and maintain strong working relationships

Key Competencies

• Organisational commitment

• Teamwork and collaboration

• Relationship building

• Agility

• Performance and results driven Continuous growth & improvement Resilience & stress management Service Excellence

• Analysis & problem solving Sales orientation

• Quality and detail excellence Communication

Minimum Qualifications: Matric

Minimum Experience: 2-3 years’ experience in commission-based sales in Retail environment

Knowledge, Skills & Abilities: Sales and Marketing knowledge

Customer Service Skills

Self management

Effective administration and communication skills

Knowledge and understanding of renewable energy

Literacy – MS Office