Outbound Administrator
Outbound Administrator
Maersk Logistics & Services
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Full-time
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Full-time
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South Africa
Opportunity
The Outbound Administrator plays a vital coordination and support role within the outbound department, ensuring the timely processing of customer orders via WMS, generating pick slips, and facilitating order readiness through accurate documentation and reporting. This role supports the Outbound Team Leader in achieving operational flow, system alignment, and service level performance by handling daily WMS order tasks, interdepartmental communication, and report generation. The administrator ensures outbound execution is underpinned by accuracy, visibility, and proactive issue resolution.
Key Responsibilities:
WMS Order Management & Pick Slip Generation
Monitor the Warehouse Management System (WMS) daily for carryover and newly released orders.
Build order waves and generate pick slips to initiate daily picking activities.
Distribute pick slips to the outbound picking team and align pick sequences with operational priorities.
Flag orders requiring manual release or special handling for review by the Outbound Team Leader.
Inventory Coordination & Stock Replenishment
Liaise with the Inventory Team to ensure required SKUs are replenished into picking locations to prevent operational delays.
Confirm with the Inventory Manager on expiry extensions for outbound stock where applicable.
Alert the Outbound Team Leader and Inventory personnel of any WMS allocation failures or blocked picks.
Outbound Documentation Control
Engage with Business Solutions to follow up on Delivery Note (DN) creation and delivery discrepancies.
Verify and record documentation related to outbound orders; escalate any missing or incorrect documents.
Ensure that completed orders in WMS align with physically handed-over quantities at dispatch.
Reporting & Data Administration
By close of business (COB), export and upload daily order fulfilment and pick status data to the Tekstiel SharePoint system.
Ensure uploaded reports are accurate, consistent, and support operational visibility and client reporting requirements.
Maintain a secure and organized digital and hard-copy filing system for outbound documentation and reports.
Collaboration & Operational Support
Support the Outbound Team Leader in maintaining seamless outbound flow through timely admin triggers and updates.
Serve as a communication bridge between Operations, Inventory, and Admin teams for all outbound-related documentation and system queries.
Participate in outbound huddles and handovers to stay aligned with operational challenges, client escalations, or system-related changes.
Minimum Requirements:
Education
Matric / Grade 12 (Required) and a relevant tertiary qualification in supply chain, operation or logistics.
Experience
Minimum 2 years in warehouse administration, preferably in outbound or order fulfilment operations
Systems
Proficiency in WMS (Warehouse Management System), Microsoft Excel, SharePoint
Skills
Attention to detail, order processing, system navigation, documentation accuracy, interdepartmental coordination
Certifications
Administrative or logistics support training advantageous
Other
Experience in 3PL, FMCG, or multi-client warehousing environments is preferred
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Opportunity
The Outbound Administrator plays a vital coordination and support role within the outbound department, ensuring the timely processing of customer orders via WMS, generating pick slips, and facilitating order readiness through accurate documentation and reporting. This role supports the Outbound Team Leader in achieving operational flow, system alignment, and service level performance by handling daily WMS order tasks, interdepartmental communication, and report generation. The administrator ensures outbound execution is underpinned by accuracy, visibility, and proactive issue resolution.
Key Responsibilities:
WMS Order Management & Pick Slip Generation
Monitor the Warehouse Management System (WMS) daily for carryover and newly released orders.
Build order waves and generate pick slips to initiate daily picking activities.
Distribute pick slips to the outbound picking team and align pick sequences with operational priorities.
Flag orders requiring manual release or special handling for review by the Outbound Team Leader.
Inventory Coordination & Stock Replenishment
Liaise with the Inventory Team to ensure required SKUs are replenished into picking locations to prevent operational delays.
Confirm with the Inventory Manager on expiry extensions for outbound stock where applicable.
Alert the Outbound Team Leader and Inventory personnel of any WMS allocation failures or blocked picks.
Outbound Documentation Control
Engage with Business Solutions to follow up on Delivery Note (DN) creation and delivery discrepancies.
Verify and record documentation related to outbound orders; escalate any missing or incorrect documents.
Ensure that completed orders in WMS align with physically handed-over quantities at dispatch.
Reporting & Data Administration
By close of business (COB), export and upload daily order fulfilment and pick status data to the Tekstiel SharePoint system.
Ensure uploaded reports are accurate, consistent, and support operational visibility and client reporting requirements.
Maintain a secure and organized digital and hard-copy filing system for outbound documentation and reports.
Collaboration & Operational Support
Support the Outbound Team Leader in maintaining seamless outbound flow through timely admin triggers and updates.
Serve as a communication bridge between Operations, Inventory, and Admin teams for all outbound-related documentation and system queries.
Participate in outbound huddles and handovers to stay aligned with operational challenges, client escalations, or system-related changes.
Minimum Requirements:
Education
Matric / Grade 12 (Required) and a relevant tertiary qualification in supply chain, operation or logistics.
Experience
Minimum 2 years in warehouse administration, preferably in outbound or order fulfilment operations
Systems
Proficiency in WMS (Warehouse Management System), Microsoft Excel, SharePoint
Skills
Attention to detail, order processing, system navigation, documentation accuracy, interdepartmental coordination
Certifications
Administrative or logistics support training advantageous
Other
Experience in 3PL, FMCG, or multi-client warehousing environments is preferred
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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