The D365 Functional Consultant will provide in-depth knowledge of the Microsoft Dynamics D365 application and serve as a SME by evaluating the customers’ requirements, business processes and current issues to develop models and provide effective solutions offered by EY. We are looking to add a strong professional to our team that can bring an in-depth understanding of manufacturing which includes experience in production execution (production and T&L) and planning (master planning) within the areas of concentration such as discrete and process manufacturing, food and beverage, financial services, and wholesale distribution.

We are looking for an experienced, ambitious, energetic and self-driven D365 implementation consultant with a proven track record of experience in implementing Finance & Operations (F&O) solutions. If you have a keen interest in technological advancement, consulting and the implementation of software business solutions, this might just be the ideal opportunity for you.

Duties & Responsibilities

• Participate in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC

• Work with the client to understand legacy data components and identify the appropriate location for such data in D365. Document mapping of that data for conversion by technical staff

• Validation of business practices and processes in Dynamics based on discovery analysis

• Conducting GAP analysis to determine the difference between application and business processes

• Identify creative solutions for processes that aren’t fully accomplished by standard D365

• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution

• Translate functional business objectives and critical success factors into functional documents

• Configure application as appropriate to conform to business process definition

• Train users in a hands-on methodology and develop training documentation

• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits

• Maintain and expand client relationships through delivery of high-quality services

• Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

Experience and qualifications

• 5+ years of significant industry experience

• 5+ years of D365 FSC/AX implementation experience required

• Minimum of 3 or more Dynamics 365 Commerce full life cycle implementations

• Microsoft certifications in Dynamics D365 FSC/AX – highly desirable

• BA/BSc/BCom in Computer Science, or Accounting preferred

• Experience in product creation and management, trade agreements, procurement and sales

• Experience with intercompany activities

• Experience with multiple legal entries management

• Ability to guide workflow procurement process

• Experience with associated tools and technologies such as SQL Reporting Services are highly desirable

• Exceptional interpersonal, communication and relationship building skills

• Ability to work in a fast-paced environment and effectively meet deadlines

• Excellent demonstration and presentation skills

• A passion for client success and enthusiasm for the products we implement

• Ability to travel to provide services to clients

Additional requirements (required):

• Advanced level of experience in warehouse and or retail industry

• Desire to constantly assess and incorporate new technologies and software into their skillset

• Strong project implementation skills (planning, data conversion, module setups, training, project management, reporting)

• Ability to recognize and incorporate client needs at a worker level

• Proactive approach in communicating project status and project risks to all parties, internal and external